Easy to use for your entire team.
Or let our AI do it.

Once the 35up headless API is integrated, everything can be control through the admin panel. You decide which products to not recommend, which prices to show and who in your team gets access to the settings.
The customisation of recommendations and prices is fully optional. You can also decide to let our AI recommendation engine make the decisions.
All orders, returns and customer service requests can be handled through dedicated pages in the admin panel.

Select products
Define prices
Manage orders
Manage returns
Make customers happy
Define access

Select products

Select and deselect products that should or should not be part of potential product recommendations. Search by name, vendor,  description or key words to find the best fitting products out of the millions in our product database.

Or let our AI recommendation engine decide.

Define prices

Change prices of specific products, or define global price rules. The price rules can be based on conditions and allow you to define global margin goals, price structures or cost plus pricing.

Or let our AI recommendation engine decide.

Manage orders

Get full transparency on all orders that were placed through 35up. List orders, get details on the status, request cancellations or returns - all from one dedicated part in the admin panel.

Manage returns

Get full transparency on all your returns. See the current status, confirm the receipt, get return labels or get return confirmations from the vendor.

Make customers happy

In case a customer has questions regarding the shipment or a return, get in contact with the vendor through our customer service module. See all relevant information, create tickets and send and receive messages with the vendor customer service.

Define access

Get as many users as you need to access the admin panel and define specific roles for each. From category management to the pricing team or the customer service colleagues - everyone can get limited access to the relevant controls that they need.

FAQ

Your questions answered

Do I need inventory?

No, you do not need any additional inventory since all cross-selling products are stored in our partners’ warehouses. You also do not have to purchase or onboard any products upfront.

How can I ensure good quality products?

We only select vendors with the highest levels of quality and service and constantly monitor their performance.

Who manages returns?

Your customer service can request returns and return labels. With these, your customer returns the product directly to the vendor, who manages the fulfilment.

Can I set the price of products?

Yes, you can manually change the price for each product at any time. We will however provide you with a default price which maximises revenue and margins.

What kind of products will be shown?

We will automatically match the products in your store with the most suitable cross-selling items from our vendor network. However, you can always manually deselect products.

Who is responsible for fulfilment?

Our vendors deliver their products directly to your customers, who will thus receive two packages.

How difficult is implementation of 35up?

Our API only needs to be implemented at two points in your customer journey. Firstly, you must request recommendations wherever you want to give your customers the chance to buy complementary items. This can be on the product page or in the basket. Secondly, you must push  order information to our platform once the order is done. It is that simple.
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