Cancellation File

To transfer the cancellation status back to 35up, a daily cancellations.csv needs to be generated and uploaded to the dedicated SFTP server by the vendor. The file name should include timestamp and be unique.

The file must contain following columns, including header:

  • order_id: 35up order id from the orders.csv
  • item_id: 35up item id from the orders.csv
  • item_sku: Vendor SKU
  • cancelled_qty: Quantity cancelled of that item
  • message: (optional) a message explaining the reason for the cancellation

The csv file should provide one line per item_id and order_id

Example file download